Room 501AB
Paradigm Track
This session reviews a set of proven techniques for iteratively designing interactive experiences in order to maximize ease of learning, efficiency of interaction, and user satisfaction. Examples from the presenters' work is used to illustrate the process, including examples from sites for General Motors, Merrill Lynch, and Office Depot. Attendees receive straightforward exercises that will improve the usability of any web site.
Capgemini US, LLC
howard.tiersky (at) capgemini.com